Support platform
Vet clinic platform
A bilingual ticketing platform and knowledge base that took routine inquiries off the front desk and freed clinicians for actual care.
Next.js · Supabase · Stripe
The problem
What was broken.
The front desk was answering the same dozen questions all day in two languages, and clinicians kept getting interrupted to confirm dosages and appointment policies. Owners wanted answers at 9pm, not 9am. The clinic was losing time on triage that didn't need a human.
How we built it
The approach.
We built a bilingual ticketing flow with a knowledge base that grows from real conversations. Routine questions resolve themselves with vetted answers, payments run through Stripe, and anything ambiguous routes to the right person with full context. The front desk stopped firefighting and started owning the relationship.
Stack Next.js · Supabase · Stripe
Outcome
The numbers are still being approved for publication. Ask us directly and we'll walk you through what shifted.
Who it's for
Built for a private client.
Want something like this for your team?
Tell us where it hurts. We'll tell you honestly whether we're the right people to fix it.
Start the conversation